It doesn't make things up
It answers only from the information you give us. What it doesn't know, it notes for a colleague to call back.
Voice agents in Romanian · Non-stop, 24/7
Never lose another client. The virtual assistant answers when you can't.
The Alovia agent answers your calls in Romanian: it books appointments and tables, takes orders and requests, answers questions and transfers to a person whatever it can't handle. No need to change your number or the tools you work with.
Free · Ready in 24 hours · No card, no commitment
Incoming call · 21:47
after hours · Pufan Veterinary Clinic
Appointment Summary sent to the team
- Speaks natural Romanian with your callers
- Introduces itself as a virtual assistant, as the AI Act requires
- Data protected under GDPR
Try it now
Pick your field. Talk to the agent.
Each agent works for a fictitious business in its field. Pick yours, press “Talk to…” and ask what your team hears every day. The agents answer in Romanian, like your callers; the veterinary one also switches to English if you ask “Do you speak English?”. The sample calls below are shown in English.
Customer service agent
Things to try (say them in Romanian)
1 / 1
Listening…
The problem
Every missed call is a client calling your competitor.
The phone rings exactly when nobody can answer. And someone looking for a service doesn't leave a message: they try the next number on Google.
0calls missed today,
in this example alone
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11:42
You're with a client
In a consultation, at the salon chair or at a customer's table. The phone rings unanswered.
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13:15
All lines are busy
At peak hours, most people who hear “please call back later” never do.
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21:08
Evenings and weekends
People call when they have time, which is exactly when you're closed.
Calculate for your business
What do the calls you miss cost you?
Move the sliders to your numbers. The estimate is cautious: we assume only one in four missed calls was a new client.
Safety first
An agent that knows what it mustn't do.
We tested it on dozens of real scenarios, from a phone number rattled off in a hurry to a dog hit by a car.
It hands over to a person
An emergency, an upset caller or a complicated request goes straight to the right person on your team.
It checks contact details
It counts the digits of a phone number, reads it back in groups and asks only for the missing part.
It says it's a virtual assistant
It introduces itself from the first word, never discloses other clients' data and can't be talked into ignoring its rules.
After every call
Know what happened without listening to recordings.
Every call reaches your team as a short summary: who called, what they want and what's next. And on Monday morning you get the week's report.
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New call: appointment · Ion PopescuMia, cat · vaccine · Thursday, 16:00 · 0720 374 356
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To call back · Andreea M.Asking about a plan for two cats
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Emergency transferred · Mihai D.Dog, injured paw · transferred to the vet · ▶ recording
Weekly report
Monday, 08:00 · 20–26 October · sample
142calls handled
48after hours
39appointments and bookings
6transferred to the team
Friday is the busiest: 31 calls, 12 of them after seven in the evening.
On top of what you have
Don't change anything that works.
The same phone number
Calls reach the agent only when you don't answer within a few seconds, when the lines are busy or after hours. You turn it on with a code on your phone and off the same way.
The same apps
Keep working in your calendar, CRM or shop. Appointments go straight into Google Calendar (Microsoft 365 on request), and on the Business and Pro plans the data also reaches your CRM or Google Sheets. If you prefer, from the Start plan you can work directly in your online account, with calls and appointments in one place.
The same team
The agent doesn't replace anyone. It takes the calls that would otherwise be lost and lets your people focus on the clients in front of them.
Getting started
From the form to the first call answered, in three steps.
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Today · 2 minutes
1 Send us your website
It takes two minutes. We take your opening hours, services and prices from there.
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Within 24 hours
2 Call your agent
You get a test number. Ask what you hear every day.
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When you're ready
3 Turn on forwarding
When you're happy, turn on call forwarding. We'll help you over the phone.
Your online account
Everything the assistant does, in one place.
From the Start plan, you get an online account. Reception sees the calls and the day's appointments, and you change the prices and opening hours the assistant knows, without calling us. The account is in Romanian for now.
Screenshots from a fictitious clinic's account, with made-up data.
Pricing
A monthly subscription. No long-term contract.
You pay for the minutes the agent talks, not for the calls you answer yourself. Prices in RON.
Programme for the first 10 businesses
First month free on the Essential plan. You work directly with the founder, not with a call center.
Essential
Small practice, few calls
299 RON / month, in advance
Extra minute: 1.50 RON
First month free for the first 10 businesses
- 150 minutes, about 75 calls
- 3 calls at the same time, no busy tone
- 50 confirmation text messages
- Agent setup included, at no extra cost
- Transfer to a person on your team
- A summary of every call by email
- Appointments go straight into Google Calendar
Start
One location, low call volume
579 RON / month, in advance
Extra minute: 1.30 RON
- 300 minutes, about 150 calls
- 5 calls at the same time, no busy tone
- 100 confirmation text messages
- Your online account: calls, appointments and the assistant's settings, in one place
- Agent setup included, at no extra cost
- Transfer to a person on your team
- Call button for your website, included
- A summary after every call
- Appointments go straight into Google Calendar; Microsoft 365 on request
Business
Team of 3–10 people
1,049 RON / month, in advance
Extra minute: 1.25 RON
- 600 minutes, about 300 calls
- 10 calls at the same time, no busy tone
- 200 confirmation text messages
- Your online account: calls, appointments and the assistant's settings, in one place
- Agent setup included, at no extra cost
- Transfer to a person on your team
- Call button for your website, included
- A summary after every call and a weekly report
- Appointments go straight into Google Calendar; Microsoft 365, Calendly or CalDAV on request
- Also answers in English: if the caller speaks English, the agent carries on in English, and if they go back to Romanian, it switches back. Without hanging up or asking the same questions again.
- Integrations: CRM, Google Sheets, SMS, webhooks and API, connected by you or your developer
- CRM connection done by us: separate quote
Pro
High call volume
1,949 RON / month, in advance
Extra minute: 1.20 RON
- 1,200 minutes, about 600 calls
- Up to 20 calls at the same time, no busy tone
- 400 confirmation text messages
- Your online account: calls, appointments and the assistant's settings, in one place
- Agent setup included, at no extra cost
- Call button for your website, included
- Appointments go straight into Google Calendar; Microsoft 365, Calendly or CalDAV on request
- Also answers in English: if the caller speaks English, the agent carries on in English, and if they go back to Romanian, it switches back. Without hanging up or asking the same questions again.
- Integrations: CRM, Google Sheets, SMS, webhooks and API, connected by you or your developer
- CRM connection done by us: separate quote
- Everything in the Business plan
The subscription is paid monthly, in advance, at the start of each month. Extra minutes, only if you use them, are added to the next month's invoice. Cancel any time, month to month. For several locations, call centers, high volumes or a connection to your CRM or practice software, we make a separate offer. Details in the Terms and conditions (in Romanian).
FAQ
What clients ask us.
Does the agent speak English with callers?
Yes, on the Business and Pro plans. It answers in Romanian, and when a caller speaks English, it confirms and carries on in English, with everything said so far. If the caller goes back to Romanian, it switches back. The appointment lands in the same calendar, and you get the summary as usual.
Does it sound like a robot?
The agent has a natural Romanian voice and speaks in short sentences, like on the phone. Still, it introduces itself as a virtual assistant from the start: the law requires it, and callers know right away who they're talking to. The easiest way to judge is to call it yourself.
What does it do when it can't solve something?
It transfers the call to the number you give us, for example a colleague, reception or the doctor on duty. If nobody answers, it notes the request and the caller's number, and you get the call marked “to call back”.
Do I have to change my phone number?
No. Your number stays the same. You forward unanswered calls to the agent with a code on your phone, and you can stop it any time.
Does it work with our booking software?
Yes, because it doesn't touch it. On the Essential plan, appointments go straight into Google Calendar. From Start up, you also see them in your online account. Microsoft 365, Calendly or CalDAV we connect on request. On Business and Pro, data also reaches your CRM, Google Sheets or your own system, through webhooks and API. For specific booking software, we discuss case by case.
Can I have different agents for several locations or departments?
Yes, with a separate offer. Each location gets its own agent, with its own information and transfer number.
Can clients talk to the agent from our website too?
Yes, it's included in every plan. You get a “Talk to us” button for your website, like the one on this page: the client presses it and talks to the agent in the browser, without a phone. The minutes come out of the same plan, at no extra charge.
Where does the call data go?
We sign a data processing agreement (GDPR) with you. Our voice and telephony providers are SOC 2 certified and GDPR compliant, and data transfers outside the EU rely on standard contractual clauses. Transcripts and recordings are deleted automatically after a period agreed with you, and the agent announces at the start of each call that it may be recorded.
How many calls are 300 minutes?
A typical call lasts about two minutes, so roughly 150 calls a month. Only calls handled by the agent count, not the ones you answer yourself.
Am I tied to a contract?
No. The subscription is paid monthly, in advance, and you can cancel any time: you don't pay the next month and the agent stops at the end of the month already paid. The first 10 businesses get the first month free on the Essential plan.
Try it free
Call your own agent.
Send us your website or business page. Within 24 hours you get a number to call your agent, set up with your opening hours, services and prices. No card, no commitment.
- Set up by us, not by you
- We call you to learn what else it should know
- If it doesn't convince you, we won't bother you again
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